R9-L420N 1 Inch 4K60 PTZ Camera

User Guide

 

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Contents

 

 

Important Information

What's In The Box

Optional Accessories

Recommended Peripherals

Overview

Camera Diagrams & Dimensions

 

Quick Start Guide

 

Power Options

Network Options

Video Output

Control Input

Audio Input

Storage

Timecode

Genlock

Tally Light

 

Web Interface Configuration

Live View
General
Image
AV Setup

NDI
Network
Storage
System
Updating the Firmware

 

Discovery Tool

 

 

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Important Information

 

Thank you for purchasing our product. If there are any questions, please contact the authorized dealer.

 

Before operating the unit, please read this manual thoroughly and retain it for future reference.
 

Copyright
Copyright 2015-2026 Bolin Technology, all rights reserved. No part of this manual may be copied, reproduced, translated, or distributed in any form or by any means without prior consent in writing from our company.
 

Trademark Acknowledgment
Bolin Technology's trademarks and logos are the property of Bolin Technology. Other trademarks, company names and product names contained in this manual are the property of their respective owners.
 

Trademarks and Registered Trademark Acknowledgment
• Microsoft, Windows, ActiveX, and Internet Explorer are registered trademarks of Microsoft Corporation in the U.S. and/or other countries.
• HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing, LLC in the United States and other countries.
• The Software may contain h.264/AVC video technology, the use of which requires the following notice from MPEG-LA, L.L.C.:

THIS SOFTWARE IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO (I) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD ("AVC VIDEO") AND/OR (II) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE http://www.mpegla.com.

• HEVC/H.265 Covered by one or more claims of patents listed at patentlist.hevcadvance.com
• HDBaseT is a trademark of the HDBaseT Alliance.
• ONVIF trademarks and logos are to be used per the guidelines established in this and other ONVIF policies and documents, including the ONVIF Rules of Membership and the ONVIF Logo Guidelines1.
• Other trademarks, company names and product names contained in this manual are the property of their respective owners.

• NDI® is a registered trademark of Vizrt NDI AB.

 

Legal Notice
 

Attention:

To ensure account security, the user should change the password after their first login. The user is recommended to set a strong password (no less than eight characters). Password login does not apply to certain models that do not require password login.

 

The contents of this document are subject to change without prior notice. Updates will be added to the new version of this manual. Improvements or updates to the products or procedures described in the manual will be made readily.

 

The best effort has been made to verify the integrity and correctness of the contents in this document, but no statement, information, or recommendation in this manual shall constitute a formal guarantee of any kind, expressed or implied. Responsibility for any technical or typographical errors in this manual will not be held.

The product appearance shown in this manual is for reference only and may be different from the actual appearance of the user’s device.

 

This manual is a guide for multiple product models and so it is not intended for any specific product.

 

In this manual, the illustrations of the displayed interface, parameters displayed, drawings, and value ranges may vary with models. The user should refer to the actual product for details.

 

Due to uncertainties such as the physical environment, discrepancies may exist between the actual values and reference values provided in this manual.

Use of this document and the subsequent results shall be entirely at the user’s own responsibility.

 

Before operating the unit, the user should read this manual thoroughly and retain it for future reference.

 

Important Safety and Usage Notices

 

WARNING: Contains important safety instructions and indicates situations that may cause bodily injury.
CAUTION: Users must be careful. Improper operations may cause damage or malfunction of product.
NOTE: Indicates useful or supplemental information about the use of the product. 

 

Safety Information

 

WARNING: Installation and removal of the unit and its accessories must be carried out by qualified personnel. You must read all of the Safety Instructions supplied with your equipment before installation and operation.

 

• If the product does not work properly, please contact your dealer. Never attempt to disassemble the camera yourself. (We will not assume any  responsibility for problems caused by unauthorized repair or maintenance.)
• This installation should be made by a qualified service person and should conform to all the local codes.
• When shipping, the camera should be packed in its original packaging.
• Make sure the power supply voltage is correct before using the camera.

• Do not drop the camera or subject it to physical shock.
• Do not touch sensor modules with fingers. If cleaning is necessary, use a clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period of time, put on the lens cap to protect the sensor from dirt.
• Do not aim the camera lens at strong light such as the sun or incandescent lamp. The strong light can cause fatal damage to the camera.

 

Maintenance Precautions:
• If there is dust on the front glass surface, remove the dust gently using an oil-free brush or a rubber dust blowing ball.
• If there is grease or a dust stain on the front glass surface, clean the glass surface gently from the center outward using anti-static gloves or an oil-free cloth. If the grease or the stain still cannot be removed, use anti-static gloves or an oil-free cloth dipped with detergent and clean the glass surface gently until it is removed.
• Do not use organic solvents, such as benzene or ethanol, when cleaning the front glass surface.

 

Regulatory Compliance


FCC Part 15

 

This equipment has been tested and found to comply with the limits for digital devices, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

 

This product complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

 

This device may not cause harmful interference.

 

This device must accept any interference received, including interference that may cause undesired operation.

 

CE LVD/EMC Directive
This product complies with the European Low Voltage Directive 2006/95/EC and EMC Directive 2004/108/EC.
WEEE WEEE Directive–2002/96/EC
The product this manual refers to is covered by the Waste Electrical & Electronic Equipment (WEEE) Directive and must be disposed of in a responsible manner.

 

 

 

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What's In the Box

 

R9-L420N - 1 Inch 4K60 PTZ Camera

VCC-RC-2 - IR Remote Controller

 

Lens Cap
P12-4L - Power Adapter 12VDC 4A with Lock

Power Cord Options Included :

 United States / Japan, United Kingdom, Europe

VCC-CC45RS - RS422/232 RJ45 Adapter
4 - Screws
Safety Cable
Bolin Protective Dust Cover
Bolin Welcome Card

 

Optional Accessories

 

C-WM3B or C-WM3W - Large PTZ Camera Wall Mount Bracket - Black or White

C-WM3B-CV or C-WM3W-CV - Cover Set for Large PTZ Camera Wall Mount Bracket - Black or White

C-PMSB or C-PMSW - PTZ Camera Pendant Mount System for Drop Ceiling - Black or White

Pendant Mount Base Adaptor, Bolin C-PMBA C-PMBA - Pendant Mount Base Adaptor
PTZ Quick Release Plate, Bolin QR-M QR-M - Quick Release Plate for Indoor PTZ Cameras
BL-CM-01 - Indoor PTZ Ceiling Mount Bracket
   
BLA-10 - 10-Pin LEMO to Balanced XLR Connector
B-OSM-12 - Optical 12G-SDI SFP Transceiver

 

Recommended Peripherals

 

BL-PP97 - 97W POE Injector 
DSC_8573-tally800x800new

EG40F - FAST HEVC 4K60 IP Video Decoder

EG40N - High Bandwidth NDI Decoder

KBD-1020N - PTZ Camera Controller

KBD-PLUS-Front-Right-Power-On-01(1) KBD PLUS - Advanced PTZ Production Controller
 

 

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Overview

 

The R9-L420N is a professional 4K60 PTZ camera designed for broadcast, live events, sports, corporate productions, and performance venues. Featuring a 1-inch Sony CMOS sensor, 20x optical zoom, hybrid autofocus with AI-assisted subject detection, and support for both traditional and IP-based workflows, it delivers exceptional image quality and operational flexibility. With simultaneous 12G-SDI, HDMI, fiber, and IP outputs, integrated audio embedding, local USB-C recording, Genlock and LTC synchronization, and support for NDI®, SRT, and other industry-standard protocols, the R9-L420N integrates seamlessly into modern production environments while providing reliable, high-performance operation.

 

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Diagram & Dimensons

NOTE: All dimensions listed are in millimeters.

 

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Quick Start

 

The R9 Series Indoor PTZ Camera has multiple connection options for video output, power input, control input, audio input and output, and synchronization. You can choose the appropriate connection points based on your requirements.

 

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Power Options

NOTE: When using a third-party PoE injector, ensure it supplies at least 45 W.

 

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Network Options

 

This camera offers a variety of functionalities via a network connection. Besides being powered over Ethernet, a network connection enables the user to adjust camera settings remotely, stream video from the camera to a distant location, and control the PTZ camera functions via the Web Interface. To set up your camera’s network connection, choose one of the following methods:

 

Option 1: Using the Power Adapter and a Network Switch

  1. Connect the provided power adapter to the camera’s DC input.
  2. Use a Cat6 Ethernet cable to connect the camera’s LAN port to a standard network switch.
  3. Ensure the network switch is connected to your network for data transmission.

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Option 2: Using a PoE++ Network Switch (Single Cable Connection)

  1. Connect a Cat6 Ethernet cable from the camera’s LAN/PoE++ port directly to a PoE++-enabled network switch.

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Option 3: Using a PoE Injector for Extended Distance

  1. Connect a Cat6 Ethernet cable from the PoE injector’s PoE output to the camera’s LAN/PoE++ port.
  2. Connect another Cat6 Ethernet cable from the PoE injector’s Data In port to a network switch.
  3. Plug the DC power adapter into the PoE injector.

 

NOTE: When using a third-party PoE injector, ensure it supplies at least 45 W.

 

Locating a Bolin camera on the Network

The camera uses DHCP by default to obtain an IP address automatically. If no DHCP server is detected, it falls back to 192.168.0.13.

 

Use one of the following methods to locate and access your camera.

1. Using the Bolin Discovery Tool

The Bolin Discovery Tool is the recommended method for locating Bolin cameras on a network.

  1. Download and install the Bolin Discovery Tool - Windows from the Bolin website. (Bolin Discovery Tool v2.0 - MacOS)
  2. Connect your computer and camera to the same network.

Alternatively, the camera can be connected directly to the computer's Ethernet/LAN port. When using a direct connection, power the camera using the supplied power adapter.

  1. Launch the Bolin Discovery Tool.
  2. The tool will scan the network and display detected Bolin cameras along with information such as their assigned IP addresses.
  3. Select the desired camera to identify its current network settings.
NOTE: When connecting directly to a camera configured with the default static IP address, the computer's network adapter must be configured within the same IP subnet.

 

2. Accessing the Camera Manually Using a Web Browser

For cameras using the default static IP address:

  1. Configure the computer's Ethernet adapter with an IP address within the same subnet as the camera. For example:
    • Computer IP Address: 192.168.0.X
    • Subnet Mask: 255.255.255.0
  2. Open a supported web browser.
  3. Enter the camera's default IP address in the address bar:

192.168.0.13

  1. When the camera's Web GUI opens, log in using the default credentials or the credentials previously configured for the camera.
IMPORTANT: Do not assign 192.168.0.13 to the computer, as this address is already assigned to the camera. Each device on the network must have a unique IP address.

 

3. Using an IP Scanner Utility

A third-party network/IP scanning utility can also be used to locate devices on the network.

  1. Connect the computer to the same network as the camera.
  2. Run the IP scanner and scan the appropriate network range.
  3. Review the detected devices to identify the camera and its assigned IP address.

Depending on the scanning utility, the camera may appear under the manufacturer name Bolin or by its configured hostname.

 

4. Checking the IP Address Through the Camera OSD Menu

If the camera is connected to a display, its current IP address can also be viewed through the camera's On-Screen Display (OSD) Menu.

  1. Point the IR remote controller toward the camera.
  2. Open the camera's OSD Menu.
  3. Navigate to STATUS.
  4. Locate the network information to view the camera's current IP address and other network settings.
NOTE: An IR remote controller is not included with the SD530 and EX1030 Series cameras.

 

5. Using NDI Tools

For NDI enabled Bolin cameras, NDI Tools can also be used to discover the camera on the network.

  1. Download and install NDI Tools.
  2. Connect your computer and camera to the same network and ensure the camera’s NDI output is enabled.
  3. Open NDI Studio Monitor on Windows or NDI Video Monitor on macOS.
  4. Open the source selection menu and select your camera from the available NDI sources to view its video feed.
  5. If available, select Device Webpage or click the gear icon to open the camera’s Web GUI in your browser.

 

NETWORK CONNECTION NOTE:
The computer and camera must be on the same network/subnet to communicate directly.
For cameras using the default static IP address of 192.168.0.13, configure the computer with a unique address in the 192.168.0.X range and use a subnet mask of 255.255.255.0.
For DHCP-enabled cameras, the assigned IP address will depend on the network's DHCP server. Use the Bolin Discovery Tool or the camera's OSD Status menu to determine the assigned address.

 

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Video Output

 

 

The PTZ camera has multiple video outputs, which can be used simultaneously, and the resolutions can be configured independently. The outputs vary based on the camera model and are as follows: 

 

IP Stream Out

The camera’s IP stream(s) can be configured through its web interface. To access the web interface, the camera must be connected to a Local Area Network (LAN) using a CAT6 cable, either through a network switch or directly to a computer. Streaming to the Internet also requires an active internet (WAN) connection.

Follow these steps to set up IP streaming:

  1. Connect the Camera to the Network – Plug one end of a CAT6 cable into the camera’s LAN/PoE++ port and connect the other end to either a network switch or directly to a computer.

  2. Access the Web Interface – On a computer, open an HTML5-enabled web browser and enter the camera’s IP address. By default, the camera is set to DHCP, so the IP address is assigned by the network.

  3. Enable and Configure Streaming – In the web interface, navigate to the "AV Setup" menu on the left side. From here, enable and adjust the IP stream settings as needed.

HDMI Out

Follow these steps to connect the camera:

  1. Connect the HDMI Cable – Plug one end of an HDMI cable (compatible with the required resolution) into the camera’s HDMI output. Connect the other end to your desired device, such as a switcher, converter, or display.

  2. Power On the Camera – Turn on the camera and wait for it to initialize. Once it's ready, the video feed will appear on the screen. During the first five seconds, the camera’s initial settings will be displayed.

  3. Adjust Output Settings – Use the OSD (On-Screen Display) menu or the web interface to configure the output resolution and frame rate as needed. For detailed instructions, refer to the Web Interface Configuration section of this guide.

NOTE: It is recommended for the user to utilize a certified “Premium High Speed HDMI” cable to guarantee the attainment of the maximum signal quality from their camera.

 

HDMI Standard Bandwidth Max Resolution Supported
HDMI 1.4 10.2 Gigabits/Second

1080p, 120 Hz

4K, 30 Hz

HDMI 2.0 18.0 Gigabit/Second 4K, 60 Hz
HDMI 2.1 48.0 Gigabit/Second 8K, 120 Hz

 

SDI Out

Follow these steps to connect the camera:

  1. Connect the SDI Cable – Plug one end of a properly rated SDI cable into one of the camera’s two SDI outputs. Make sure the BNC connector is securely fastened to prevent it from coming loose during use. Connect the other end to your desired device, such as a switcher, video router, converter, or display.

  2. Power On the Camera – Turn on the camera and allow it to initialize. Once ready, the video feed will appear on the screen. For the first five seconds, the camera’s initial settings will be displayed.

  3. Adjust Output Settings – Use the OSD (On-Screen Display) menu or the web interface to configure the output resolution and frame rate. For detailed instructions, refer to the Web Interface Configuration section of this guide.

NOTE: It is recommended to use a high-quality, shielded SDI cable rated for the required resolution and transmission distance to ensure optimal signal integrity and reliability.

 

 

The following table is for general reference only. Supported resolutions and frame rates vary by camera model. Refer to your camera’s datasheet to confirm its SDI output specifications:

SDI Standard Bandwidth Resolution Supported
SD-SDI 270 Megabits/Second

480i

HD-SDI 1.485 Gigabit/Second 720p / 1080i
3G-SDI 2.970 Gigabit/Second 1080P, 60FPS
6G-SDI 6 Gigabit/Second 4K, 30FPS
12-SDI 12 Gigabit/Second 4K, 60FPS

 

Optical Fiber

Follow these steps to set up a fiber connection for your camera:

  1. Obtain the Necessary Components – Acquire two single-mode 1310 nm SFP+ 12G optical modules (transceivers) with LC duplex fiber connectors—one for each end of the signal chain. Additionally, select a single-mode duplex fiber cable with LC connectors that meets your required length.

  2. Install the SFP+ Modules – Insert one SFP+ module into the camera’s fiber port. Ensure it is fully seated before proceeding. Then, connect one end of the fiber cable to the LC connectors on the module.

  3. Repeat at the Receiving End – Insert the second SFP+ module into the receiving device (such as a fiber converter, monitor, or recorder) and connect the other end of the fiber cable.

  4. Power On the Camera – Turn on the camera and allow it to initialize. Once ready, the video feed will appear on the screen. The camera’s initial settings will be displayed for the first five seconds.

  5. Adjust Output Settings – Use the OSD (On-Screen Display) menu or the web interface to configure the output resolution and frame rate. For detailed instructions, refer to the Web Interface Configuration and System Menu section of this guide.

Recommended SFP+ Modules: We recommend the Bolin SFP+ 12G Optical Module (Part No. B-OSM-12). Based on thorough testing, we also recommend modules from FS and LR-TECH. The LR-TECH LR-8910D-SDI-LR module, tested under serial number BS190909052, demonstrated exceptional performance.

 

NOTE: The Optical Fiber connection provides video only and does not support network/Ethernet connectivity or IP camera control. The Optical Fiber output uses the same resolution setting as the SDI outputs; these video outputs are not independent.

 

Bolin SFP+ 12G Optical Module (B-OSM-12) LC Duplex Fiber Connector 

 

CAUTION: Make sure you keep the LC connectors on the fiber cable and SFP modules covered when not in use. Leaving connectors uncovered could lead to damage and signal degradation.  
 

 

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Audio

Connecting an Audio Source to the Camera

The camera supports a 3.5 mm stereo audio input and an XLR balanced audio input through the Bolin BLA-10 breakout cable.

  1. Connect your audio source.

    • 3.5 mm input: Connect your audio source to the camera’s Audio In jack.
    • XLR input: Connect the BLA-10 10-pin LEMO-to-XLR breakout cable, or a compatible third-party cable, to the camera’s Balanced Audio In port. Connect your audio source to the breakout cable’s female XLR connectors labeled In L and In R.
    NOTE: The XLR input supports stereo audio through separate left and right connections. If only In L or In R is connected, audio will be received only on that channel. Connect both inputs to receive audio on both channels.
  2. Enable audio in the camera’s OSD menu. Navigate to SYSTEM > AUDIO > AUDIO and select ON.

Once connected and enabled, audio is embedded in the camera’s HDMI, SDI, and IP outputs.

 

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Control Input

 

The R9 PTZ cameras have multiple ways of being controlled that can be used simultaneously to provide the user with the flexibility they need for their setup. The control methods are as follows : 

 

Infrared (IR) Remote Controller

Using the IR Remote Control to Save and Recall Preset Positions

The IR Remote Control allows users to save camera positions as presets and recall them quickly.

Saving a Preset

  1. Adjust the camera to the desired position (pan, tilt, and zoom).

  2. Press and hold the [PRESET] button.

  3. While holding [PRESET], press one of the [POSITION] buttons (1–9) to save that position.

Recalling a Preset

  1. Press the corresponding [POSITION] button (1–9) to recall the saved camera position.

Resetting a Preset

  1. Press and hold the [RESET] button.

  2. While holding [RESET], press the [POSITION] button (1–9) that you want to clear.

Please Note:

 

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Control Protocols

 

BCX (Bolin Control Extended) (Recommended)

BCX is Bolin's advanced control protocol, designed for fast, responsive two-way communication between Bolin cameras and controllers. BCX goes beyond traditional PTZ control by providing real-time camera and parameter status, while enabling direct control of advanced camera functions that conventional protocols cannot support. This deeper integration gives operators greater control, immediate feedback, and a more connected experience between the KBD Plus and Bolin cameras. When used with the KBD Plus, BCX is the recommended connection method.

To set it up, follow these steps:

  1. Connect the camera to the network by inserting one end of a CAT6 cable into the 10/100/1000 LAN port on the camera and the other end into a network switch.
  2. Configure the camera's IP address and network settings so it can communicate with your controller.
  3. Connect the KBD Plus to the same network using a CAT6 cable.
  4. Configure the KBD Plus's network settings, select BCX as the protocol, and enter the camera's IP address.

VISCA over IP

Using VISCA over IP allows users to control the camera from anywhere on the same LAN. To set it up, follow these steps:

  1. Connect the camera to the network by inserting one end of a CAT6 cable into the 10/100/1000 LAN port on the camera and the other end into a network switch.
  2. Configure the camera's IP address and network settings so it can communicate with your PTZ controller.
  3. Connect a PTZ controller that supports VISCA over IP to the same network using a CAT6 cable.
  4. Configure the controller's network settings, then enter the camera's IP address and VISCA over IP port number: 52381.

NDI Control

NDI control allows compatible software and controllers to discover the camera on the network and control it alongside its NDI video stream. To set it up, follow these steps:

  1. Connect the camera to the network by inserting one end of a CAT6 cable into the 10/100/1000 LAN port on the camera and the other end into a network switch.
  2. Make sure NDI is enabled on the camera.
  3. Connect a computer or controller that supports NDI PTZ control to the same network and subnet as the camera.
  4. In your NDI-compatible software or controller, locate the camera in the list of available NDI sources and select it to begin controlling it.

ONVIF Protocol

Bolin PTZ cameras support ONVIF 2.4 (Profile T) for integration with compatible third-party applications, including PTZ controllers and streaming software. The cameras use ONVIF port 2000 for communication. ONVIF supports device discovery, video streaming, and PTZ control.

To integrate the camera with ONVIF-supported software, follow these steps:

  1. Connect the camera to the network and configure its network settings.
  2. Use an ONVIF-compatible application to discover the camera.
  3. Enter the camera's IP address, ONVIF credentials (the camera's web login credentials), and port 2000.
  4. Configure the video and PTZ settings as required by the application.

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VISCA Serial Commands (RS-422/485)

The camera is equipped with an RS-422 port, which facilitates VISCA control over serial commands. This RS-422 port is also compatible with RS-485. The camera can be connected via a serial connection to a PTZ controller or a computer. This allows for the execution of pan, tilt, and zoom operations, as well as the performance of preset recalls.

 

CAUTION: When one connects the camera via serial to a Sony PTZ controller, it differs from the process with a non-Sony PTZ controller. It is crucial to verify the pin settings for the specific controller in use.

 

  1. The camera should be powered on, and the OSD menu should be opened or the Web Interface should be logged into using any web browser. Proceed to the system settings and adjust the baud rate to match that of the controller. The VISCA ID should be set to a number between 1 and 7.
  2. A standard terminated CAT5 or CAT6 cable can be used to directly connect the camera to the controller. Alternatively, the included RJ45 to RS422 Control Cable Adapter can be used to connect unterminated CAT5/CAT6 cables between the camera and controller. The pin connection diagrams provided below should be followed, taking into account the specific controller in use and the desired connection.

RS422_pin_out(2)

Use RS-422 (VISCA) / RS485 (PELCO P/D) 

For camera operations, the RS-422/485 port can be utilized to connect controllers, such as a joystick keyboard or a PC station. This allows for the effortless management of pan, tilt, and zoom functions, as well as access to all preset functions using the controller’s buttons.

To operate a PC station, it is essential to have a software application that is compatible with this unit.

 

SONY Keyboard RS422 Connection
Guide for Establishing RS422 Connection and Daisy Chain Configuration for Multiple Cameras with a SONY Controller.

VISCA (Non-Sony) Keyboard RS422 Connection
Guide for Establishing RS422 Connection and Daisy Chain Configuration for Multiple Cameras with a Non-Sony Controller:
 

The included extension cables, along with the RJ45 to RS422 Phoenix connector adapter, should be utilized to establish an RS422 connection for the control device.

 

PELCO P/D Keyboard RS485 Connection 
Important: Utilize RS422 ports when establishing an RS485 connection. Only employ TX+ and TX- for RS485 connections.

 

• Set the RS422 control method using the OSD menu or Web interface.
• Set the camera ID on the OSD menu using the remote controller.

• To ensure the settings have been applied, restart the camera by switching it off and then back on.
• Use a PELCO P/D compatible keyboard for seamless integration.
• Utilize preset # 95 on the keyboard to access/exit the camera OSD menu.
• Navigate the OSD menu using the joystick and buttons "OPEN" or "CLOSE."
• For the keyboard operation details, refer to the user manual of the specific keyboard in use.

 

PELCO RS485 Connection

 

 
 

 

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Synchronization (Genlock)

 

Genlock (Generator Locking) is an external synchronization signal input, which supports BBS (Black Burst Sync) and tri-level synchronization. External synchronization (genlock) can be applied to achieve precise frequency-locked video signals where every device (audio and video) knows when a frame starts and ends. Genlock is an industry standard and conforms to SMPTE standards.

 

To connect a genlock signal to your camera, follow these steps:

  1. Connect one end of a 75-ohm SDI cable with BNC connectors into the "Genlock" port of the camera. 
  2. Connect the other end of the 75-ohm SDI cable with BNC connectors to a device that is outputting the Genlock signal or providing timing reference (Sync Generator, Video Switcher, Audio Mixer, etc...)
  3. Open the camera's OSD menu and turn on External Synchronization. Other Genlock settings can be configured in this menu as well.
CAUTION: Once the Genlock cable is connected, ensure that Genlock is enabled in the camera’s menu. Otherwise, the camera will not synchronize with the rest of the system. External synchronization is supported only via SDI. It is not possible to achieve synchronization through HDMI or IP video signals.

 

For detailed information on configuring Genlock, refer to the Genlock section of the Web GUI settings.

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Timecode

 

Timecode

Linear Timecode (LTC) provides a common time reference for cameras, audio recorders, and other production devices. It carries timecode information as an audio-frequency signal, helping align video and audio recordings during editing. This is especially useful in multi-camera productions.

The camera accepts external LTC through its dedicated Timecode (TC In) BNC connector. Depending on the system configuration, the camera can embed the received timecode in the video signal or use it as an internal timecode reference.

 

Connecting an LTC Source

  1. Connect one end of a 75-ohm BNC cable to the camera’s TC In connector.
  2. Connect the other end to the LTC output of a compatible device, such as a timecode generator or audio recorder.
  3. Power on the camera and the LTC source.
  4. Open the camera’s web interface and navigate to General > Timecode.
  5. Configure the timecode settings to match the external LTC source, and confirm that the camera is receiving the signal before recording.
NOTE: Configure all connected devices to use the same frame rate, such as 23.98, 24, 25, 29.97, or 30 fps, and the same timecode format, including drop-frame or non-drop-frame where applicable. Mismatched settings can cause incorrect timecode interpretation and prevent recordings from aligning accurately during editing.

 

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Storage

 

The R9-L420N supports local recording to an external SSD connected to its USB 3.0 Type-C port. The SSD must support USB Mass Storage Class (USB MSC) and be formatted with the exFAT file system before connecting it to the camera.

 

The camera records video at resolutions up to 4K at 60 fps, using H.264 or H.265 compression, and saves recordings as MP4 files with embedded audio.

 

Storage requirements depend on the recording resolution, bitrate, and duration:

Recording format Specified bitrate Approximate storage per hour*
1080p60 10–20 Mbps 4.5–9 GB
4K60 30–50 Mbps 13.5–22.5 GB

 

 

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Tally Light

 

Tally Light GPI I/O connection

The camera is equipped with two Tally lights, serving as visual indicators. When illuminated, these lights signal that the camera is actively operational. One front Tally light improves visibility, and an additional Tally light positioned behind the camera block improves rear visibility. To activate the camera's Tally Light function, you need a video switch and a keyboard (not included).

 

GPI connection with RS422 VISCA control connection
Cable Configuration: 

1. Set up a standardized RS-422 daisy chain control connection to seamlessly control multiple cameras from the keyboard controller. (For detailed RS422 control information, refer to the Keyboard Controller user guide.)
2. Established a Tally/Contact Function cable connection between the Keyboard Controller and the Video Switcher (Sony).

1. On the keyboard side, connect pins 1-8. On the Video Switch side, connect pins 1-9, excluding pin 8.

2. Link keyboard pin 8 with video switch pin 9.

3. Connect keyboard pin 1 to video, switch pin 1, pin 2 to pin 2, and continue similarly (you can decide the rest based on the pattern), ensuring pin 7 is connected to pin 7.

 

Set Up

1. GPI I/O Input Mode for Tally Signal from Video Switch:

 

a. Connect the camera to the keyboard using a standard RS-422 control cable.

b. Establish a connection between the keyboard and the video switch using a tally function cable.

c. Navigate to KEYBOARD SETTING > GPI I/O > Setting, and switch it to Input mode. Exit to the home directory.

d. After completing the above steps, you can switch between cameras using the video switch. For instance, selecting camera 1 on the video switch sends a tally signal to the keyboard via the tally function cable. The keyboard then transmits this tally signal to camera 1 through the standard RS-422 control cable, activating camera 1's tally light. The keyboard can now control camera 1's pan and zoom.

e. If you switch to camera 2 on the video switch, the tally light for camera 2 will turn on, and the tally light for camera 1 will turn off.

 

2. GPI I/O Output Mode for Tally Signal Sent by Keyboard Controller:


a. Connect the camera to the keyboard using a standard RS-422 control cable.
b. Navigate to KEYBOARD SETTING > GPI I/O > Setting, and switch it to Output mode. Exit directly to the home menu.
c. After completing the above operation, you can switch between different cameras using the keyboard. For instance, selecting camera 1 on the keyboard sends a tally signal to camera 1 via the standard RS-422 control cable. As a result, camera 1's tally light turns on, and the keyboard gains control over camera 1's pan and zoom.
d. If you switch to camera 2 on the keyboard, the tally light for camera 2 will turn on, and the tally light for camera 1 will turn off.

 

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Web Interface Configuration

 

Once connected to the network, the camera can be configured and controlled through its web interface using any web browser that supports HTML5. The following sections describe the available web interface settings and functions.

 

Web Interface Login

To access the web interface, first ensure that the camera is connected to the network and that the computer is connected to the same network.

 

Factory—Default Camera Network Settings

By default, the camera is configured for DHCP and will automatically obtain an IP address from the network’s DHCP server.

 

NOTE: The IP address assigned to the camera may vary depending on the network. Use the camera’s OSD Status page, your network’s DHCP client list, or the Bolin Discovery Tool to locate the camera’s current IP address.

 

 

Enter the camera’s IP address in your web browser to open the login page.

Use the default credentials:

NOTE: On your first login, you will be prompted to create a new password. For best security, use at least 8 characters and include one uppercase letter, one lowercase letter, one number, and one symbol.

 

Click Login to continue.

 

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Live View

 

 

Once logged in to the camera, the home page is the Live View page.

On the “Live View” page, the user has access to the following features:

 

Below the Live View image, the user will find the following icons:

 

Adjusting and Controlling PTZ Functions

Click >> to expand the side panel and show the camera controls for control panel styles, pan, tilt, zoom, focus, and presets.

 

Pan/Tilt Control: The Live View page offers three ways to move the camera.

  1. Panel Style 1 to use directional arrow buttons.
  2. Panel Style 2 to use a virtual joystick.
  3. You can also move the camera by using your mouse directly on the live video.

 

PTZ Setting and Recalling Presets

The camera supports up to 255 saved presets. You can display up to 64 preset thumbnails on the Live View page for quick access. Presets can also be recalled through the IR remote or a Bolin PTZ controller.

 

Save a preset

  1. Use the web interface, IR remote, or PTZ controller to move the camera to the desired position.

  2. On the Live View page, select Preset from the PTZ Settings menu and click Create.

  3. Select a preset number, enter a name if desired, and click Save. The camera captures a snapshot of the view and displays it as a thumbnail.

 

Update or recall a preset

 

The PTZ Setting menu also includes:

 

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Camera Settings

 

 

To adjust camera settings without displaying the On-Screen Display (OSD) menu over the live video, click >> to expand the side panel, then select Camera Settings. This panel provides access to the camera’s configuration options, which are described in the following sections.

 

Exposure Mode

The Exposure Mode menu allows users to configure how the camera manages light levels and image brightness.

 

White Balance

White Balance adjusts the camera’s color to match the lighting in the scene. Select a mode from the White Balance Mode dropdown:

 

Picture

Use the Picture section to adjust image detail, color, orientation, and performance under different lighting conditions. Move a slider or enter a value to change an image setting.

Controls that are unavailable for the selected mode appear dimmed.

 

Gamma

Gamma Curve adjusts how midtones appear in the image while preserving detail in darker and brighter areas. Compare the live image after selecting a preset and choose the one that best suits the scene. Select a preset from the dropdown menu:

 

 

Lens

Use the Lens section to configure digital zoom and focus behavior. The available controls are:

 

Pan Tilt

Use the Pan Tilt section to configure camera movement and preset behavior.

 

Genlock

The Genlock section displays the camera’s synchronization status and provides a phase adjustment when a reference signal is available.

When no reference signal is detected, Genlock Status and Ref. Signal appear unavailable.

 

Crop

Use the Crop section to configure a cropped view of the camera image and choose how it appears on the available outputs.

 

Refer to the Crop section of the web interface for more info.

 

Timecode

Use the Timecode section to configure the camera’s timecode.

 

System

Use the System section to configure camera control, on-screen information, audio, and general operation.

 

Status

The Status section displays the camera’s current configuration and device information for reference. Use it to check settings without opening each individual menu.

Scroll through the Status panel to view all available information.

 

Advanced

To control access to the camera’s on-screen display (OSD) menu.

The OSD menu can be viewed through the Web Interface (WebUI), NDI, HDMI, or SDI output.


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General


Under the General page, there are four tabs: Dashboard, Output, Genlock, and Timecode.

Dashboard

The Dashboard tab gives you a single page where you can view details of the camera such as temperature, power consumption, bandwidth utilization, firmware versions, and device serial number.


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Output

The Output tab allows you to configure the camera’s system video format and review or adjust settings for the HDMI, SDI 1 PGM, and SDI 2 outputs.

Grayed-out fields display the current values and cannot be edited in the current configuration. Click Apply to save your changes.

 

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Genlock
Genlock (generator locking) is a technique used to maintain synchronization. On this page the user can see the status of a connected Genlock device, as well as information on the Ref. Signal, and adjust the Horizontal Phase.

H Phase: This is used for finely adjusting the horizontal phase during Genlock.

 

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Timecode

Timecode identifies video frames using hours, minutes, seconds, and frame numbers.

 

NOTE: A timecode generator must be connected before enabling Timecode.

 

Enables or disables the on-screen display of timecode information. When enabled, the active timecode value is shown in the video output or monitoring interface.

Mode: Selects the timecode operating mode:

 

Run: Controls how the timecode is generated or applied during operation:

 

Time Code Format (TC Format)

Selects the timecode format type:

 

 

Time Code Value (TC Value): Defines the active timecode value used by the system:

 

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Image


Under the Image page, users can monitor some of the camera's current parameter settings, and various overlays to the camera outputs, and adjust the color balance of the image.

Monitor

The Monitoring Information page allows the user to overlay real-time camera status data onto selected video outputs. This feature is designed for system monitoring, technical verification, and production environments where live diagnostic information is required during operation.

 

The following data parameters can be displayed as on-screen overlays:

Monitoring overlays can be independently enabled for each available output. The following output channels are supported:

To enable or disable overlays, simply select the corresponding output name. Each output acts as a toggle, allowing monitoring information to be shown or hidden per channel as required.

The temperature display format can also be configured between:

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Crop

The Crop page allows you to create separately framed views from the camera’s full image and assign them to the IP and SDI-2 outputs. Crop adjustments are reflected on the video output in real time.

 

 

Below the live preview, the camera controls allow you to adjust pan, tilt, zoom, and focus, including movement speed and automatic or manual focus. Use Panel Style to select your preferred button or joystick control layout.

 

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OSD Overlay

The OSD Overlay pages allow you to add text, date and time, and a custom logo to the camera’s video image.

 

Use the live preview to check overlay placement. Select Main Stream or Sub Stream to change the preview stream. The Pan/Tilt and Lens controls allow you to adjust camera position, zoom, and focus.

 

NOTE: Only PNG format images are supported, with a resolution of 640*640 or lower.


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Color Matrix

The Color Matrix page allows to fine-tune individual colors while viewing the camera’s live image. These adjustments can help match colors between cameras or achieve a desired appearance.

Separate Hue, Saturation, and Value controls are provided for Magenta, Red, Yellow, Green, Cyan, and Blue. Use the sliders or numeric fields to adjust each setting while monitoring the live preview.

Select Main Stream or Sub Stream to choose the preview stream. The Pan/Tilt and Lens controls on the right allow you to adjust camera position, zoom, and focus while evaluating color changes.

 

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AV Setup


Under the AV Setup page, users are able to configure and enable IP streams, manage the video codec settings, adjust audio settings, and configure NDI streams and features.

Streaming Server
The Streaming Server page allows you to enable and configure streaming protocols separately for the Main Stream and Sub Stream.

 

To configure video streaming follow these steps:

  1. Choose the stream. Configure either the Main Stream or Sub Stream. Both use the camera’s video image but can have different codecs, resolutions, and encoding settings, configured under the Codec tab.
  2. Configure the protocol. Click Edit beside the desired protocol in the appropriate stream column. Enter the required settings, such as the destination URL, stream key, stream mode, or maximum connections. Available settings vary by protocol. You can also enter a name to identify the stream.
  3. Enable streaming. Turn on the toggle for the configured protocol. A red toggle indicates that it is enabled.
  4. Connect the receiving application. For RTSP and SRT, the stream URL appears in red at the bottom of the protocol settings window. Copy this URL into a compatible video player, decoder, or ingest application that can reach the camera over the network.

Use the following connection formats and port values:

Protocol Connection Format Main Stream Port Sub Stream Port
RTSP rtsp://<camera-IP>:<port>/media/video1 for Main Stream; /media/video2 for Sub Stream 554 554
SRT srt://<camera-IP>:<port>?streamid=live/channel/0 for Main Stream; live/channel/1 for Sub Stream 8001 8002
RTMP Destination RTMP URL and stream key supplied by the streaming platform 1935 1935
MPEG-TS Over UDP udp://@<destination-IP>:<port> 7000 7002
MPEG-TS Over RTP rtp://@<destination-IP>:<port> 7004 7006

 

Replace the placeholders with the IP addresses and ports configured for your setup. For RTSP and SRT, use the URL displayed by the camera and ensure the receiving application matches the selected streaming mode.

 

RTMP setup: Sign in to your streaming platform and obtain its RTMP server URL and stream key. Enter these details in the camera’s RTMP settings, save the configuration, and enable RTMP for the desired stream.

 

MPEG-TS setup: Configure the destination IP address and port in the camera’s protocol settings, then open the corresponding address in a compatible receiving application. For multicast streaming, use the configured multicast group address.

 

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Codec

The Codec tab allows you to configure video encoding settings separately for the Main Stream and Sub Stream. Available controls depend on the current stream mode. Grayed-out fields cannot be edited in the current configuration.


 

Stream Type: Displays the current streaming mode. When NDI HX3 is enabled, this field displays HX3, as shown. This field is read-only.

 

Sub Stream Enable: Enables or disables the Sub Stream. This control may be unavailable in certain streaming modes.

 

Video Compression: Select the video encoding standard:

Select a codec supported by your receiving equipment.

 

Resolution: Displays or selects the encoded video resolution. In the configuration shown, the Main Stream is fixed at 4K, while the Sub Stream resolution can be selected from its drop-down menu.

 

Frame Rate (fps): Sets the number of frames encoded per second.

Higher frame rates provide smoother motion but generally require more bandwidth.

 

Capture Format: Selects the video pixel format used for encoding. The configuration shown uses NV12. This field is editable for the Main Stream and grayed out for the Sub Stream.

 

Bitrate Type: Selects how the encoder manages the video data rate, when available.

In the HX3 configuration shown, both streams display CBR, and this setting is grayed out.

 

Bit Rate (Kbps): Sets the video encoding bitrate within the displayed range:

Stream Bitrate Range
Main Stream 1,024–122,880 Kbps
Sub Stream 1,024–8,192 Kbps

 

Higher bitrates can preserve more image detail but require additional network bandwidth. Lower bitrates reduce bandwidth usage but may introduce compression artifacts. Choose a value appropriate for the resolution, frame rate, scene complexity, and receiving equipment.

 

I Frame Interval: Sets the number of frames between full-image I-frames. The displayed range is 5–250. Shorter intervals refresh the complete image more frequently and may increase bandwidth usage. This control is grayed out in the configuration shown.

 

Smoothing: Adjusts the encoder’s smoothing setting from 1–9 to help maintain consistent stream delivery.

 

Time Code SEI Messages: Enable this option to include timecode metadata as Supplemental Enhancement Information (SEI) in the encoded video stream. The receiving device or software must support this metadata to use it.

 

Quantization: Selects the encoded video’s signal range:

Match this setting to the receiving equipment to maintain correct black and white levels. This setting controls signal range rather than compression strength.

 

GDR Frame: Enables Gradual Decoding Refresh, which refreshes portions of the image over successive frames instead of relying solely on a complete I-frame refresh. Ensure your receiving equipment supports GDR before enabling it.

 

Click Apply to save your changes. Click Default to restore the default codec settings.

 

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Audio

The Audio tab allows you to enable audio, select an input source, and configure audio encoding, volume, and synchronization. In the configuration shown, audio is disabled and several settings are grayed out.

 

Audio: Enable or disable audio processing using the toggle switch.

 

Audio Select: Select the physical input connected to your audio source:

Audio Channel: Select the input signal type:

Audio Compression: Select the audio encoding format. The interface shown uses AAC.

 

Bit Rate (bps): Select 16K, 32K, 48K, 64K, 96K, or 128K bps. Higher bitrates can improve audio quality but require more bandwidth.

 

Sampling Rate (sps): Audio uses a sampling rate of 48 kHz.

 

Plug-in Power / Phantom Power: The power option depends on the selected input:

NOTE: Enable power only when the connected microphone supports and requires it.

 

Volume Level: Adjust the input audio level from −30 to +15 dB. Set an appropriate level to avoid distortion or audio that is too quiet.

 

Audio Delay: Adjust audio timing from −70 to +90 ms to synchronize audio with video.

 

Click Apply to save and apply your changes.

 

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NDI

From the NDI tab, users can configure all settings required for NDI video streaming, discovery, and network integration. This includes encoder configuration, device identification, multicast settings, access control, and NDI Bridge connectivity.

These settings determine how the camera appears on the NDI network and how video is transmitted to compatible production systems.

 

NDI Encoder Enable: Use the separate toggles to enable or disable NDI HX and NDI High Bandwidth output.

 

NDI Version: Displays the camera’s NDI software version in the upper-right corner.

 

NDI Name: Enter a descriptive device name to identify the camera in NDI-compatible software.

 

Channel Name: Enter a name for the camera’s NDI video channel.

 

Multicast: Enable multicast delivery when required by your network workflow. Multicast can reduce duplicate network traffic when multiple receivers access the same stream. When enabled, configure:

 

Web Control: Enables access to the camera’s web control page through compatible NDI applications.

 

Failover: Enables configuration of a backup NDI source. Click Change… to select the source. Its Source Name and IP Address appear in the failover panel.

 

Access Manager: Configures NDI grouping and discovery settings.

 

NDI Bridge: Enables a connection to an NDI Bridge server for remote or cross-network workflows. When enabled, configure:

Grayed-out fields are unavailable until the corresponding function is enabled. Click Apply to save and apply your changes.

 

NOTE: To receive NDI streams on Mac devices, GDR must be disabled in the camera’s settings.

 

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Network

 

Common
From this tab, users can configure the camera’s primary network settings, including IP addressing, DNS configuration, and network fallback behaviour. Proper configuration of these settings is required for web access, IP streaming, NDI operation, and remote control.

 

Pattern: Select the network addressing mode. In DHCP mode, the camera obtains its network settings automatically from a DHCP server. Fields managed by DHCP are grayed out.

DHCP Fallback: Configures the network settings the camera uses if it cannot obtain an address from a DHCP server within the specified timeout.

Setting Value Shown
IP Address 192.168.0.13
Subnet Mask 255.255.255.0
Default Gateway 192.168.0.1
Timeout 20 seconds

 

Set the fallback address to suit your network and avoid conflicts with other devices.

 

Click Apply to save your changes. If the camera’s IP address changes, reconnect to the web interface using the new address.

 

 

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Port

The Port tab allows you to view and configure the network ports used for streaming, web access, and camera control.

 

Setting Description Value Shown
TCP Port Displays the camera’s TCP service port. Grayed out in this configuration. 36666
UDP Port Displays the camera’s UDP service port. Grayed out in this configuration. 37778
RTSP Port Port used to access RTSP video streams. 554
ONVIF Port Port used by compatible ONVIF applications to communicate with the camera. 2000
HTTP Port Port used to access the camera’s web interface. 80
VISCA Over IP Port used for VISCA camera control over the network. 52381

 

Ensure the port settings in your receiving applications and controllers match the camera’s configuration. Grayed-out fields cannot be edited.

 

Click Apply to save your changes. If you change the HTTP Port, include the new port when accessing the web interface—for example, http://<camera-IP>:8080.

 

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Tracking Data Output
The Tracking Data Output tab allows you to configure FreeD transmission of the camera’s pan, tilt, zoom, and focus (PTZF) tracking metadata to a compatible receiving system.

 

Enable: Turns tracking metadata transmission on or off. A red toggle indicates that transmission is enabled.

 

Destination IP Address: Enter the IP address of the computer or tracking system receiving the FreeD data. This address is used in Always transfer mode.

 

UDP Port Number: Enter the destination UDP port configured on the receiving system. The supported range is 1025–65535. The value shown is 40000.

 

Transfer Mode: Determines when FreeD data is transmitted. Always is the currently supported mode and continuously sends data to the configured destination.

 

Camera ID: Assign a FreeD camera identifier in decimal format, from 0–255. The default value is 255. Use distinct IDs to identify cameras in a system with multiple tracking sources.

 

NOTE: The R9-L420N supports D1 and Extended FreeD protocol types.

 

Ensure the destination IP address and UDP port match the receiving system’s settings, then click Apply to save and apply your changes.

 

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Storage

 

The Storage section allows users to configure file storage, remote upload, and recording behavior for the camera. This includes FTP transfer settings and local recording management.

FTP

The FTP tab allows you to configure an FTP server destination for image uploads and adjust the upload interval.

 

FTP: Enable or disable FTP uploads. A red toggle indicates that FTP is enabled.

 

Server IP: Enter the IP address of the FTP server.

 

Server Port: Enter the FTP server’s port number. The value shown is 21.

 

Server username / Server password: Enter the credentials for an FTP account with permission to upload files. Click the eye icon to show or hide the password.

 

Path Type: Select how the upload destination folder is defined. DefaultRoot, shown here, uses the FTP account’s default root directory.

 

Path: Enter the destination folder when available for the selected Path Type. This field is grayed out when DefaultRoot is selected.

 

The Sub Stream section includes the following upload controls:

 

Click Apply to save and apply your changes.

 

NOTE: Ensure the FTP server is reachable on the network and that user credentials have write permissions to the selected directory.

 

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System


Firmware

There are two parts to the Firmware tab. The upper part identifies the firmware versions that the device is currently running. The lower part is where users can upload a new firmware file to update the device firmware.

 

To update the firmware, follow these steps:

  1. Visit Bolin Technology’s official website at www.bolintechnology.com
  2. Navigate to the “Support Center” and select the “Download Center” option.
  3. Search for the model number of the device and select the correct device from the results.
  4. Download the firmware file and save it to a location on the computer.
  5. Access the web interface of the device. The downloaded firmware file can be dragged and dropped into the designated box or the box can be clicked to manually select the file for upload.
  6. After the device has verified the validity of the file, initiate the update process by clicking on the red “Update” button. During the update process, refrain from navigating away from the current tab, page, or window, and avoid clicking elsewhere on the page to prevent the update from failing.
  7. Upon successful installation of the update, a prompt will appear instructing to restart the device. Follow this prompt to complete the update process.
NOTE: It is crucial to maintain the current page active during the update process to ensure a successful update. Any navigation away from the page could result in a failed update.

 

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User
The User tab, found under the System section, is where operators who have access to the camera can be managed. It should be noted that operators do not possess the same level of access to system settings as administrators.

 

To add a new operator, follow these steps:

  1. Under the System section, find the User tab.
  2. Click on the ‘Add User’ button.
  3. In the new window that appears, enter a username that is between 3–12 characters long, and a password. As you type the password, you can click on the eye icon to preview it. It’s recommended to use a strong password that includes a capital letter, a lowercase letter, a number, and a special character.
  4. Once you’ve confirmed the password, click on ‘Add’ to save the new operator. You can add up to 12 additional operators.
NOTE: Only administrators can delete users.

 

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Date & Time

The Date & Time settings page allows you to configure the camera’s clock, display formats, time zone, and time synchronization method.

Click Apply to save and apply your changes.

 

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Reset

The Reset tab allows you to restart the camera, restore factory settings, and export the system log

 

Scheduled Restart: Select an automatic restart option from the drop-down menu, then click Set to save the schedule. Select Never to disable scheduled restarts.

 

Manual Restart: Click Device Reboot to restart the camera. Video output and network access will be temporarily interrupted during the reboot.

 

Factory Default Setting: Click Reset to restore the camera’s settings to their factory defaults.

NOTE: A factory reset also restores the Device Name and login password to their defaults.

 

System Log: Click Export to download the camera’s system log for troubleshooting or to share with technical support.

 

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Discovery Tool

 

The Bolin Discovery Tool is a utility available for both Windows and macOS that is designed to detect and manage Bolin cameras on a network. It allows users to quickly discover connected Bolin devices, view key information such as the IP address, MAC address, model number, serial number, and firmware version, and launch the camera's web interface directly from the application. The tool also provides the ability to reset a camera's password when needed.

 

 

If the password to the camera has been lost or forgotten, follow the steps below to reset it:

  1. Download the Bolin Discovery Tool:

    • Visit the Download Center.
    • Search for the camera model SKU number.
    • Download the Bolin Discovery Tool to the computer.
  2. Run the Bolin Discovery Tool:

    • After downloading, open the Bolin Discovery Tool.
    • The tool will automatically detect any Bolin cameras connected to the network. 
  3. Select the Camera:

    • In the tool, locate and highlight the camera.
    • Right-click on the camera and select "Forgot Password" from the context menu. 
  4. Generate Reset Code:

    • A new window will appear with device information.
    • Click on "Generate Reset Code".
    • This will generate a unique code. 
  5. Contact Support:

  6. Login and Set a New Password:

    • Access the camera’s web login page.
    • Enter the temp password provided by the support team.
    • A prompt will appear confirming the password reset. 
    • The password has now been reset to the factory default: admin
    • Entering old password " admin " 
    • Enter a new password. The password must be 8-16 characters in length and should contain numbers, letters and special characters. Please note this password and save it in a secure place.
 

 

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Troubleshooting

 

Camera Not Found on Network

If the camera cannot be discovered on the network or accessed via its IP address, check the following:

No Video Output

If no video is present on HDMI, SDI, USB-C, or IP streams, verify the following:

NOTE: Some outputs may display a brief startup splash or configuration overlay before the active video signal appears.

 

PTZ Control Not Working

If pan, tilt, roll, or zoom controls are unresponsive:

 

Image Quality Issues

If the image appears poor, unstable, or incorrectly exposed, check the following:

 

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Maintenance

 

This section outlines recommended maintenance procedures to ensure long-term reliability, stable performance, and optimal image quality. Regular maintenance helps prevent environmental damage, reduces system faults, and extends the operational life of the camera.

 

Cleaning the Camera

Proper cleaning of the camera housing and optical components is essential to maintain image clarity and prevent long-term surface damage.

External Housing

Lens / Front Glass

Wiper

CAUTION: Do not use organic solvents such as benzene or ethanol on optical surfaces.

 

General Precautions

 

 

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